Your card won't be charged until I ship! Last Update:
24-Mar-03
CAGE: 3BSH7
www.photobattery.com
Hard to find batteries only a click away!
Frequently Asked Questions
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I’m afraid to use my credit card on the Internet. Can I send a check, or order by phone?

Personally, I use my credit card to order on the Internet all the time… most cards today offer special protection for internet use. We use a service that uses a secure server to capture billing data, and we never actually see your credit card number. When ordering by phone, we are limited on the cards we can take, and we must get your card number, expiration date, and billing address. This information is never kept on file, it is destroyed as soon as we have secured approval for the charge.

When ordering by check, We prefer you to send us an email listing the batteries you are ordering and your shipping address. Print a copy of that email and enclose it with your payment. Prices are the same for these orders as they are for online orders. We do not do COD shipments.

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How long will it take to get my batteries?

We ship by first class mail, normally from a Post Office hub in Northern New Jersey. Most packages arrive within 3 to 5 business days, anywhere in the continental United States. We don’t charge your credit card until we ship.

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Do you ship by overnight courier?

Normally, it would cost far too much to ship one or two batteries via Federal Express or DHL, but there are times when it is needed. We can ship via most overnight services if you supply an account number for the shipment to be billed to. Our prices remain the same, however.

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How come shipping is free?

I’ll let you in on a secret… nothing is free! Postage is figured into our prices.

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Do you sell other batteries?

When we started this business, we decided that we could never compete with the large discount stores, but surprisingly, we do sell some of the same batteries at prices lower than the big guys! We won’t add a product to our product line unless we feel that we can offer it to our customers at a fair price. If you need something we don’t list, please ask.

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Do you sell batteries in bulk?

We can offer most of these batteries at reduced prices for quantity orders. Please email us with your requirements for a quote.

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Do you sell to dealers, or through auctions?

Yes, we sell to dealers of new and used cameras, as well as collectors and auction site camera sellers. We also sell on eBay under the name FredP2000.

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What is your mailing address and phone number?

Our mailing address is:

PhotoBattery.com
525 Palmer Avenue
Maywood, NJ 07607-1325
USA

Fax and voice mail
New Jersey: +1 (201) 221-8133
Within the UK (National Rate): 0870-136-0105
From outside the UK: +44-870-136-0105
The best way to contact use is by e-mail at
Sales@PhotoBattery.com.

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What is your refund policy?

Mistakes happen… we make them, you make them… regardless, your satisfaction is guaranteed, or your money back. Period. Give us a chance to make it right if something goes wrong, but if we can’t, we’ll refund your money. We realize that most times you’d rather have your camera working, so let us try to help if we can.

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Do you ship internationally?

We have shipped batteries to all seven continents. International shipments are an extra $2.00 per order, and are sent via airmail.

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Do you have a CCR CAGE code?

Yes, PhotoBattery.com is registered with the Department of Defense and the Defense Logistics Agency's Central Contractor Registry, CAGE code 3BSH7. Please contact us via email at GovtSales@PhotoBattery.com for information on quantity orders.

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